By

• Tsong Yun Kwong  BSc MBBS(London) FY2 Doctor, Homerton NHS Trust, London, UK
• Qiang Kwong  MA(Cantab) BM BChir(Oxon) FY2 Doctor, St Mary’s Hospital NHS Trust, London, UK
• Ann O’Brien  MBBS(London) FRCGP DRCOG Clinical Teaching Fellow, Academic Unit for Community-based Medical Education, Institute of Health Sciences Education, Barts & London School of Medicine & Dentistry, London, UK
• Joanne Haswell  LLB(Hons) Barrister; Director, InPractice Training, London, UK
• Kate Hill  BA(Hons) Solicitor, RadcliffesLeBrasseur; Managing Director, InPractice Training, London, UK

Communication skills are an increasingly important part of the medical curriculum. This book aims to give didactic guidance on the appropriate style and content of communication for medical students and F1 doctors in those common situations they are likely to encounter both on the ward and in OSCE examinations. In each case any legal points or potential pitfalls are highlighted. Part of the Made Easy series, the book is small in format and extent and presents only the essentials in a way that is highly accessible for the busy medical student already overloaded with information. What to say to patients is a major cause of insecurity and worry amongst medical students and this book provides the perfect answer. Unlike all other books on communication skills the whole emphasis is on practical guidance in specific situations, rather than exploring the background to communication skills or the underlying principles.

Key Features

• Practical guidance on what to say to patients in common situations in the clinic and on the wards.
• Includes legal guidance for all situations.
• Example OSCEs provided to prepare for examinations.

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