Helen Osborne, MEd, OTR/L 
Helen Osborne M.Ed., OTR/L. Recognized for her expertise in health literacy, Helen helps health professionals communicate in ways that patients and their families can understand. She does so through a range of consulting, training, and writing services.

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Author, Helen Osborne talks about the new Second Edition of Health Literacy From A to Z. Listen to Helen explain the comprehensive features of this essential reader-friendly resource and the benefits for students, educators, and practitioners.

A Best-Seller on Amazon!

Health Literacy From A to Z, Second Edition is included in the 2015 edition of the essential collection of Doody’s Core Titles.

Doody's Review Service, 5 Stars, Score 100!

AWARDS for The Second Edition
Two-time winner of New England Chapter of the American Medical Writers Association awards:
          2012 Will Solimene Award for Excellence in Medical Communication
          2012 Neil Duane Award of Distinction
2012 Medical Book Awards: Honorable Mention in the Non-Physicians category

Clear communication of your health message can make all the difference in effective patient care. Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Second Edition is an easy to use handbook designed for healthcare students the busy health professional. Filled with ideas and strategies that can be used in everyday practice, Health Literacy from A to Z is a first-of-its-kind resource. Learn the key principles and strategies of effective health communication presented in a simple, informal manner by one of the nation’s leading experts in health literacy.

Whether you are a physician, nurse, pharmacist, allied health professional, case manager, public health specialist, practice manager, health care educator, student or family caregiver this book is for you.

Instructor Resources include a Sample Syllabus and PowerPoint Presentations.

What’s New in the Second Edition of Health Literacy from A to Z

The Second Edition is updated and revised to reflect current health literacy research and practice with new information about timely health literacy topics. This edition has 14 new sections including 4 sections about “Technology” and 7 chapters focused on “Know Your Audience.”

Highlights

• “Starting Points” with an introduction to key information
• “Strategies, Ideas, and Suggestions” with lots of practical, how-to tips
• “Stories from Practice” showcasing real-life experiences from a wide range of perspectives to help make key points come alive
• “Sources to Learn More” including an extensive list of books, articles, websites, podcasts, and other resources

New Topics

• Business Side of Health Literacy
• Communicating When Patients Feel Scared, Sick, and Overwhelmed
• General Public: Talking with Patients about What They Learn from the Media
• Organizational Efforts, Advocacy, and Collaborations
• Regulatory and Legal Language
• Website Writing
• Blogs and Social Media
• Audio Podcasts
• Email and Text Messages
• Interactive Multimedia
• Sections focusing on, “Know Your Audience” with in-depth information about:
  • Children and Youth
  • Emotions and Cognition 
  • Hearing Loss
  • Language and Culture
  • Literacy 
  • Older Adults
  • Vision Problems

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